Basic Skills in Constructive Communication

Start Date: 11/15/2020

Course Type: Common Course

Course Link: https://www.coursera.org/learn/basic-skills-in-constructive-communication

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About Course

Insufficiently developed skills in constructive communication lead to misunderstandings and conflicts between employees and managers. As a result, effectiveness of business processes, project work and the quality of services are reduced. This applies to any team and organization, and in a broad sense - to society as a whole.

Course Syllabus

What is Constructive Communication?
Perception of Information and its Interpretation
Active Listening for proper understanding, and precise formulation of your thoughts
Feedback
Regulation of Emotions
Summarizing

Deep Learning Specialization on Coursera

Course Introduction

Insufficiently developed skills in constructive communication lead to misunderstandings and conflicts between employees

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