Basic Skills in Constructive Communication

Start Date: 11/15/2020

Course Type: Common Course

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About Course

Insufficiently developed skills in constructive communication lead to misunderstandings and conflicts between employees and managers. As a result, effectiveness of business processes, project work and the quality of services are reduced. This applies to any team and organization, and in a broad sense - to society as a whole.

Course Syllabus

What is Constructive Communication?
Perception of Information and its Interpretation
Active Listening for proper understanding, and precise formulation of your thoughts
Regulation of Emotions

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Course Introduction

Insufficiently developed skills in constructive communication lead to misunderstandings and conflicts between employees

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