System Administration and IT Infrastructure Services

Start Date: 01/17/2021

Course Type: Common Course

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About Course

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster. By the end of this course you’ll be able to: ● utilize best practices for choosing hardware, vendors, and services for your organization ● understand how the most common infrastructure services that keep an organization running work, and how to manage infrastructure servers ● understand how to make the most of the cloud for your organization ● manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP ● choose and manage the tools that your organization will use ● backup your organization’s data and know how to recover your IT infrastructure in the case of a disaster ● utilize systems administration knowledge to plan and improve processes for IT environments

Course Syllabus

Welcome to the System Administration course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!

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Course Introduction

System Administration and IT Infrastructure Services This is the second course in the specialization about system administration and IT services. In this course you will gain an understanding of the major technical components of a networking and datacenter infrastructure as well as the roles and responsibilities of IT in network operations. You will further learn about security and implementation of the new architectures as well as technologies that support IT in implementing new architectures. In the second half of the course you will continue to build your competencies and skills in the areas of IT policy, licensing, and cloud computing. This course builds on the knowledge you’ve acquired in the first course on network administration and virtualization. We will now cover the major components of IT infrastructure services, including networking, domain name systems (DNS), subnetworks, firewalls, central naming, host services, and network traffic management. You will learn about these technical topics through the use of case studies and hands-on exercises. The objective of this course is to gain an understanding of the major aspects of IT infrastructure services in order to position you to be a more knowledgeable and confident user of these services user. This is accomplished by covering the topics in order that you will understand the "tool belt" and the services and technologies that support the tool belt. Learning Objectives 1. Describe the major components of IT infrastructure services (e.g., networking, domain name services, network traffic management) 2. Understand the "tool belt" of IT

Course Tag

Directory Service Lightweight Directory Access Protocol (LDAP) Backup

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